Date of the last revision: 23rd October 2019.
Coinsvo.com is a platform service enabling its users to exchange their local currency to the Cryptocurrency cryptocurrency and vice versa by way of trades carried out between users. The service allows users to set up trades by posting advertisements where they state the exchange rate, payment method(s) and other terms for buying or selling Bitcoins. Other users can then reply to these advertisements and the parties can agree to meet to buy Cryptocurrencys with cash, or trade directly with online banking or any another available method. In order for a user to sell Bitcoins he or she (“seller”) must store the Cryptocurrencys in a Coinsvo.com web wallet from where the Cryptocurrencys are transferred to the user purchasing the Bitcoins (“buyer”) upon confirmation of the receipt of the trade price by the seller. All trades on this site are concluded solely between users of the service, and while Coinsvo.com may help in resolving disputes between the parties, it does not itself become a party to such transactions, contracts or relationships. Coinsvo.com is not a Cryptocurrency marketplace but a service enabling its users to set up markets for peer-to-peer exchange by way of creating advertisements for trades directed to other users.
It is important to us that you, and our other users, have the best possible time while using our site and services, and that when you use this site you are fully aware of your respective legal rights and obligations. For that reason, we have created these Terms of Service as the legally binding terms to govern your use of this site and our services. Please read these Terms of Service carefully before using the site because they affect your legal rights and obligations.
If you do not agree with any of these Terms of Service please do not use this site. By using this site or our services you will be deemed to have irrevocably agreed to these terms and conditions. Please note that these Terms of Service may be revised and reissued without notice at any time. You should visit this page regularly, and before engaging in any trades in particular, to review the current Terms of Service, since your continued use of the site will be deemed as an irrevocable acceptance of any revisions. Notwithstanding the above, we will strive to notify you of any changes to these Terms of Service which significantly affect your rights and obligations. Such notices will be sent to the email address you have provided us through your account settings, and it is your responsibility to keep your contact information up to date.
Services provided by Coinsvo might not be legally allowed in certain jurisdictions. By accepting these terms and conditions you confirm that you are not a resident of a such jurisdiction, including, but not limited to the Federal Republic of Germany as well as the States of New York and Washington in the United States of America.
To use our services, or to access this site or some of the resources it has to offer, you may be asked to provide registration details in order to register a user account ("account"). It is a condition of use of this site and our services that all the details you provide are correct, current, and complete. If we believe the details are not correct, current, or complete, we have the right to refuse you access to the site, or any of its resources, and to terminate or suspend your account.
You may only act on your own behalf. Your account may not be used to act as an intermediary or broker for any person or entity.
You may only use your own account to trade at Coinsvo.com and you may only use one user account at a time for trading. You are responsible for maintaining adequate security and control of any and all IDs, passwords, personal identification numbers (PINs), or any other codes or credentials that you use to access the services. You are not allowed to sell, borrow, share or otherwise make available your account or any detail necessary to access your account to people or entities other than yourself.
Your account must not contain misleading or fraudulent information, including, but not limited to having a non-personal phone number, creating fake reputation information for your account, faking your country of origin or providing fraudulent identification documents.
We may at any time require you to complete our ID verification process and may also require you to submit additional identification documents to us if we deem it necessary. Failing to complete ID verification will be considered a violation of this Agreement.
With a registered account you can create Cryptocurrency trade advertisements ("advertisement" or "ad" or "ads") to advertise that you are purchasing or selling Bitcoins. You may initiate Cryptocurrency trades ("trades") by contacting advertisements created by other users or wait for users to initiate trades with you by contacting ads created by yourself.
By initiating a Bitcoin trade you agree to be bound by the terms and conditions of the trade as selected and determined by the advertiser (whether by selecting from options available to advertiser for advertisements or by any freeform terms and conditions set out by the advertiser under the “Terms of trade” field) and displayed on the advertisement page. The terms of trade as determined by the advertiser are valid in all cases except when the terms contradict these Terms of Service or are illegal or if both parties of the trade consent to alter the terms of trade.
The price or price equation that is defined in the advertisement must contain any and all fees that the advertiser requires the user initiating the trade to pay. After initiation of a trade the Cryptocurrency price is locked and cannot be changed or any additional fees added without consent from both parties of the trade and Coinsvo.com.
Cryptocurrency advertisements must be placed in the correct payment category. If a category does not exist for the payment method, it must be placed in the Other category.
Valid payment details must be provided through the Coinsvo trade system. It is a violation of these Terms of Service to provide payment details through other communication channels.
Cryptocurrency is held in escrow during the whole trade process until the seller has confirmed the receipt of payment in full.
Buyers must be able to, upon our request, provide adequate proof of payment for up to 180 days after the trade has been completed.
In cases where we have reason to believe a buyer may be engaging in fraudulent activity, including without limitation where the buyer’s payment is frozen, held, reversed, charged back or in other ways withheld from the seller, and in particular, if we in these circumstances deem that the buyer is not cooperating to the fullest extent to resolve the issue, we may provide the buyer’s information to the seller for the purposes of recovering the funds and/or preventing or investigating fraudulent activity. The information will be disclosed to the extent we deem it is necessary for the afore-mentioned purposes and may include without limitation the buyer’s contact details, login and transaction records and/or any details and records we have obtained about the buyer through our identity verification measures.
Local Cash advertisements are advertisements in the categories "Buy Bitcoins locally" and "Sell Cryptocurrencys locally" or any other advertisement where the payment method is specified as cash or where the advertisement type is local sell or local buy.
Online advertisements are advertisements in the categories "Buy Bitcoins online" and "Sell Cryptocurrencys online" or any other advertisement where the payment method is any other than cash or the advertisement type is online buy or online sell.
A user account can be verified as a company account. Accounts that are company-verified are allowed the following exemptions from these Terms of Service:
A company may have several active user accounts at any time, provided they are all company-verified and operated by an employee of the company. Each company-verified account is personal to the employee operating it.
A company may have active advertisements from several accounts with the following exceptions:
If the buyer and seller are in disagreement over a trade, either party or Coinsvo may initiate a dispute. Disputed trades are resolved by Coinsvo.com support staff.
If the seller turns unresponsive, we will resolve the dispute to the buyer if we are confident that the seller has received valid payment from the buyer. If the buyer is unresponsive, the seller may dispute the trade and we will resolve the dispute to the seller.
After the trade has been released by the seller, cancelled by the buyer or automatically cancelled due to not being marked as paid, the trade is considered finished and cannot be disputed, reversed or altered.
Providing fraudulent information or documents in a dispute or making false claims or otherwise trying to force a certain outcome of a disputed trade is considered a violation of this Agreement. If payment details are provided outside of Coinsvo, the dispute may be resolved without taking the payment details into consideration.
We use automated fraud and risk modeling when assessing the risk associated with your account, your ads and your trades. If we find your account to pose a fraud risk or a risk to Coinsvo or our customers, the use of your account and the service may be temporarily limited pending our manual review and/or additional identity verification measures required from you.
Furthermore, we have the right to, at our sole discretion, suspend, limit or terminate the use of your account and/or suspend the use of, hide or remove any advertisements or other material you have submitted to the services, if:
Our above right includes the right to limit access to your account balance for up to 180 days, or even longer if pursuant to a court order or other legal process or obligation, or if you have not completed the additional identity verification measures we have requested from you, or if we have reason to believe that you do not have the right to access or control the account or the Cryptocurrency funds on that account.
If we determine that you have at any previous point in time violated this Agreement or any other agreement that you have entered into with us, we will immediately close, suspend or limit your account and Bitcoin balance.
Although we reserve the right to terminate your use of the services immediately and without hearing you in any of the above circumstances, we wish to deal with such situations in a fair and proportionate manner. Depending on our legal and contractual obligations, the urgency of the issue and the way we decide to balance the interests requiring protection, we will usually strive to inform and hear you before we take actions based on our above-mentioned rights under this Section, particularly if it involves the permanent termination of your account and/or any content or materials associated with it. By using the services, however, you agree and acknowledge that this is not always possible and that we are not in any circumstance liable for any damage, losses, expenses or harm resulting from the use of our rights under this Section.
The services are provided to you against fees determined on a per transaction and/or per advertisement basis in accordance with the prices and pricing principles set out on the Coinsvo.com website at the time of the relevant transaction, creation of advertisement or the fulfilment of any other fee basis. Such fees may include e.g. percentage-based fees for incoming and outgoing transactions or advertisements created and they may be deducted from your Coinsvo wallet balance or deposit. In addition, the fees may include percentage-based fees for merchant invoicing services deducted from the paid invoice amount as well as hourly fees for any custom work you decide to order from us.
Any amounts charged by us will be displayed to you on our site prior to the transaction, submission of advertisement or other action or service on which the fee is based. By engaging in or ordering any of the afore-mentioned actions or services you will be deemed to have irrevocably agreed to the applicable pricing.
From time to time, new and alternative cryptocurrencies and/or forks of the Cryptocurrency blockchain may be created, including in ways that allow persons who have access to a private key holding a Bitcoin balance to receive a corresponding amount of the new cryptocurrency on the other blockchain (“air-drop”). We have the right, in our sole discretion, to decide on whether and how we support new cryptocurrencies and/or blockchain forks in our services, including also, if necessary, the determination of which blockchain shall be deemed as Cryptocurrency within the meaning of this Agreement. In any case, we will strive to communicate our decisions concerning any significant new forks or cryptocurrencies on our website reasonably in advance. If we decide not to support a new cryptocurrency, we may decide, but are not obligated, to compensate customers who held Bitcoin on their LocalCryptocurrencys account at the time of the air-drop in a manner deemed appropriate by us, such as by converting all of the available new cryptocurrency to Bitcoins and sharing all of the converted Cryptocurrencys between the users who held a Bitcoin balance on their accounts at the time of the creation of the new cryptocurrency. In such cases, we have the right to charge you a processing fee for such conversion in any amount deemed reasonable to us in our sole discretion but not exceeding the amount of compensation payable to you.
If we decide to support a new cryptocurrency, unless otherwise communicated by us, these Terms of Service, including any reference to Cryptocurrency, shall be equally applied to the new cryptocurrency.
In order to handle a blockchain fork in a way that ensures the security and reliability of our services, we may deem it necessary to temporarily suspend the services. In such cases, we will resume the services as soon as reasonably possible in our discretion.
We cannot guarantee that the decisions we take under this Section will be suitable, desirable or practical to you. If you are concerned about our decisions, stances or the lack thereof regarding any given blockchain fork or new cryptocurrency, we recommend that you withdraw your balance and handle the situation on your own as you see fit. We are not in any circumstance liable for any damage, losses, expenses or harm resulting to you from the use of our rights under this Section.
Without limitation, you agree not to, and not to encourage or allow any other user of the services to
Any passwords used for this site are for individual use only. You shall be responsible for the security of your password (if any). Coinsvo.com shall be entitled to monitor the use of your account and your password and, at its discretion, require you to change the password. If you use a password that Coinsvo.com considers insecure, Coinsvo.com will be entitled to require this to be changed and/or terminate or suspend your account. You are prohibited from using any services or facilities provided in connection with this site to compromise security or tamper with system resources and/or accounts. The use or distribution of tools designed for compromising security (e.g. password guessing programs, cracking tools or network probing tools) is strictly prohibited. If you become involved in any violation of system security, Coinsvo.com reserves the right to release your details to system administrators at other sites in order to assist them in resolving security incidents.
Coinsvo.com reserves the right to investigate suspected violations of these Terms of Service, including without limitation any violation arising from any submission, posting or e-mails you make or send to any forum on the site. Coinsvo.com may seek to gather information from the user who is suspected of violating these Terms of Service, and from any other user. Coinsvo.com may suspend any users whose conduct or postings are under investigation and may remove such material from its servers as it deems appropriate and without notice.
The materials, information and opinions included and/or expressed in or on the messages, feedbacks, advertisements or other pages on this site are not necessarily those of Coinsvo.com or its affiliated or related entities or content providers. Coinsvo.com is not responsible for monitoring or reviewing the messages, feedbacks or advertisements and the content of the messages, feedbacks or advertisements is not the responsibility of Coinsvo.com. Coinsvo may remove or modify any content without notice or liability at any time in its sole discretion. Any use of the messages, feedbacks, advertisements or any other content on this site will be at your own risk and will be subject to the disclaimers and limitations on liability set out above.
Please act responsibly when using this site. You may only use this site and its contents for lawful purposes and in accordance with applicable law and you are prohibited from storing, distributing or transmitting any unlawful material through this site. You recognize that storing, distributing or transmitting unlawful material could expose you to criminal and/or civil liability. You agree that if a third party claims that material you have contributed to the site is unlawful, you will bear the burden of establishing that it is lawful. You understand and agree that all materials publicly posted (other than by Coinsvo.com) or privately transmitted on or through this site are the sole responsibility of the sender, not Coinsvo.com, and that you are responsible for all material you upload, post or otherwise transmit to or through this site.
We at Coinsvo.com require that you do not post advertisements or submit to or publish through forums or otherwise make available on this site any content, or act in a way, which:
This site may link you to other sites on the Internet. These sites may contain information or material that some people may find inappropriate or offensive. These other sites are not under the control of Coinsvo.com, and you acknowledge that (whether or not such sites are affiliated in any way with Coinsvo.com) Coinsvo.com is not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites. The inclusion of such a link does not imply endorsement of any site by Coinsvo.com or any association with its operators.
Coinsvo.com cannot ensure that you will be satisfied with any products or services that you purchase from any third-party site that links to or from Coinsvo.com since other sites/stores are owned and operated by independent web masters/retailers.
Coinsvo Oy or Coinsvo.com is not associated with any of the trademarks which might appear visible in the Online Payment method lists or advertisement details. Including, but not limited to Alipay, AstroPay, BPAY, CashU, Chase Quickpay, Dwolla, Easypaisa, EgoPay, Amazon Gift Card Code, Apple Store Gift Card Code, Ebay Gift Card Code, iTunes Gift Card Code, Starbucks Gift Card Code, Steam Gift Card Code, Walmart Gift Card Code, Google Wallet, Hal-cash, hyperWALLET, Interac e-transfer, MobilePay FI, MobilePay, MobilePay NO, Moneybookers / Skrill, Moneygram, MoneyPak, M-PESA Kenya (Safaricom), M-PESA Tanzania (Vodacom), Neteller, NetSpend Reload Pack, OKPay, Paxum, Payeer, Paym, Paypal, PayPal My Cash, PaySafeCard, Payza, Perfect Money, Pingit, PYC, PostePay, QIWI, Reloadit, RIA Money Transfer, Serve2Serve, SolidTrustPay, Square Cash, Superflash, Swish, Tigo-Pesa Tanzania, Transferwise, Ukash, Vanilla, Venmo, Vipps, Walmart 2 Walmart, WebMoney, Western Union, Xoom, Yandex Money or any other payment method. Coinsvo.com does not itself support these payment methods, or claim to be in partnership with them. Also, services provided by Coinsvo Oy or Coinsvo.com are not authorized, approved, endorsed or sponsored by any of the payment methods listed above or their respective trademark owners. Payment method listings are visible on Coinsvo.com for informative purposes only. Trademarks which might appear visible on Coinsvo.com website belong to the respective trademark owners alone.
This site is owned and operated by Coinsvo Oy, a Finnish limited liability company. You can contact us at any time. Please send us any questions, requests, general correspondence, or notices under or in connection with this Agreement, by contacting our support. Particularly in the case of sending any notices under this Agreement, please ensure that you have received an acknowledgement from us, which we will aim to send to you within 5 working days of our receipt and should be retained by you.
By using the services, you agree that any notice, disclosure, agreement or other communication that we deliver to you electronically to the email address you have defined in your account settings will satisfy any legal communication requirements, including that such communications be in writing.
Coinsvo.com reserves the right to modify or discontinue, temporarily or permanently, all or any part of this site and/or any software, facilities and services on this site, with or without notice, and/or to establish general guidelines and limitations on their use.
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in and related to this site and our services shall remain at all times owned by us and/or our licensors. You are permitted to use the site and our services only as expressly authorized by us. We reserve all rights not expressly granted in and to this site, the services and the content on this site.
This site and the services are provided on an “as is” and “as available” basis for your information and use without any representation or endorsement. To the maximum extent permitted by applicable law, we make no warranties of any kind, whether express or implied, in relation to the site or the services, including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade.
To the maximum extent permitted by applicable law, we make no warranty that the site or the services will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server which makes it available are free of viruses or bugs or are fully functional, accurate, or reliable. We will not be responsible or liable to you for any loss, destruction or alteration of content or material as a result of uploading to or downloading from the site.
Notwithstanding any other provision in these Terms of Service, nothing shall limit your rights as a consumer under mandatory provisions of applicable consumer protection legislation.
If and to the maximum extent permitted by applicable law, we will not be liable for:
in any case whether or not such losses were within the contemplation of either of us at the date on which the event giving rise to the loss occurred. Without limitation, you (and not us) assume the entire cost of all necessary servicing, repair or correction or correction in the event of any such loss or damage arising.
Nothing in these Terms of Service shall exclude or limit our liability based on willful conduct or gross negligence. If and to the extent applicable law does not allow the above limitations of warranty and liability, such limitations shall not apply to you.
You agree to be fully responsible for (and fully indemnify us against) all claims, liability, damages, losses, costs and expenses, including legal fees, suffered by us and arising out of or related to any breach of this Agreement by you or any other liabilities incurred by us arising out of your use of the services, or use by any other person accessing the services using your user account, device or internet access account; or your violation of any law or rights of any third party.
We may transfer or assign our rights and duties under this Agreement to any party at any time without notice to you, but this will not affect your rights or our obligations under this Agreement. You may not, however, transfer or assign any of your rights and duties under this Agreement to any other party.
If any part of provision this Agreement is deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from this Agreement and shall not affect the validity and enforceability of any of the remaining provisions of the Agreement.
This Agreement (as amended from time to time) contains the entire agreement and understanding between us in respect of all matters which are referred to herein and supersedes any prior written or oral agreement between us relating to such matters. No oral explanation or oral information given by either of us shall alter the interpretation of this Agreement. You confirm that, in agreeing to accept this Agreement, you have not relied on any representation that is not expressly included herein and you agree that you shall have no remedy in respect of any misrepresentation which has not become a term of this Agreement. However, nothing in this Agreement purports to exclude liability for any fraudulent statement or act.
You agree that this Agreement and any dispute between you and us shall be governed in all respects by the laws of Wales, without regard to their choice-of-law provisions, and excluding the application of the 1980 U.N. Convention on Contracts for the International Sale of Goods. Except if prohibited and without limitation to any statutory rights for consumers under applicable consumer protection laws, you agree that all disputes, claims and proceedings arising out of or relating to the services shall be resolved by the competent courts of Casnewydd, Wales. However, we shall always have the right to take legal proceedings in the court of competent jurisdiction of your domicile. All claims shall be brought within one (1) year after the claim arises. Failure of either party to exercise in any respect any right under this Agreement shall not be deemed to be a waiver of such right.
The services are controlled and offered by us from Wales. We make no representations that the services appropriate or available for use in other countries. Users of Coinsvo.com are themselves responsible for making sure they are in compliance with legislation of the jurisdiction they operate and reside in.